Refund Policy

Last Updated: May 14, 2025

We strive to ensure complete satisfaction with our AI writing services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our services.

Refund Eligibility

You may be eligible for a refund under the following circumstances:

  • Technical issues preventing service access (within 24 hours of purchase)
  • Duplicate charges or billing errors
  • Service cancellation within 7 days of subscription start (pro-rated refund)
  • Unauthorized transactions (with valid proof)

Non-Refundable Items

The following are not eligible for refunds:

  • Used or partially used credits
  • Subscription fees after the 7-day cancellation period
  • Add-on services once activated
  • Custom enterprise solutions

Refund Process

To request a refund:

  1. Contact our support team through the help center
  2. Provide your order/transaction ID
  3. Explain the reason for your refund request
  4. Include any relevant documentation

We will process eligible refund requests within 5-7 business days. The refund will be issued to the original payment method.

Processing Time

After approval, refunds typically process as follows:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 7-14 business days

Contact Us

If you have any questions about our refund policy, please contact us:

Email: [email protected]

Help Center: help.aiwritingassistant.com

Response Time: Within 24 hours

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.